State Farm® Insurance Agent Katherine Ball
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alan Murray
October 15, 2026
"Very knowledgeable with a prompt thank you card"
"Alan, thank you for taking the time to leave us a review! I'm happy to hear that you found our team knowledgeable and appreciated the thank you card. We strive to make every interaction meaningful. Let us know if we can help with anything else!"
Iron Tombs
October 15, 2026
"Best agents I have ever worked with."
"Iron Tombs, thank you for the 5 stars! I'm happy to hear that you had such a positive experience with our team. We're here to make things easy for you. Let us know if we can help with anything else!"
Brenda
October 7, 2026
"I've had nothing but good experiences w/Katherine's office, I did have the opportunity to work w/Will Jennings last week & can't say enough good things about him, he is above & beyond..."
"Thank you, Brenda! I'm really happy to hear that you've had great experiences with our office. Will is indeed a fantastic part of our team, and I'm glad he was able to assist you so well. We're always here if you need anything else!"
SHAHEER Jan
October 1, 2026
"Got the auto and renters insurance . She was friendly and helpful and patient.
Would absolutely recommend."
"Thank you, Shaheer, for sharing your experience! I'm glad to hear that you found the process friendly and helpful. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
Mazie Oxley
September 30, 2026
"Craig was super kind and helped me with my renewal. He made the process easy for me which is what I loved most. Thank you so much!!! Craig is the best ❤️"
"Mazie, thank you for taking the time to leave us a review! I'm happy to hear that Craig made your renewal process easy and enjoyable. We think he's pretty great too! We're always here if you need anything else."
Kimberly Lowe
September 16, 2026
"Katherine and team are so easy to work with and they were able to save money. I highly recommend this team for all your insurance needs."
"That is wonderful to hear, Kimberly! Knowing that you find our office simple to work with and that my team could help you with your auto and home policies makes me incredibly proud. Thank you for taking a moment to post your review and recommend us to the Johns Creek community!"
John O'Brien
September 16, 2026
"Katherine is an excellent State Farm Agent. Very thorough, knowledgeable and responsive. Highly recommend."
"Hey, John! I truly appreciate you taking the time to recognize my thorough approach, knowledge, and responsiveness, and thank you for recommending me."
Curlette Orozco
September 1, 2026
"Val was very informative. She was patient with me and answered all of my questions and concerns. She answered every text and phone call. It was a pleasure working with her"
"Thank you, Curlette! I'm happy to hear that Val was able to assist you so well and make your experience a positive one. We strive to provide attentive and thorough service, and it's great to know Val delivered on that. We're always here if you need anything else!"
Z. Oliaro
September 1, 2026
"Will was super helpful and professional in walking me through the quoting and application process for a new policy. Definitely ask to work with him!"
"Thank you for taking the time to leave us a review! I'm happy to hear that Will was able to assist you with the quoting and application process. We appreciate your recommendation. Feel free to reach out if you need anything else!"
Brooke Hanna
August 26, 2026
"Eli was fantastic. I was about to cancel my insurance and she and I discussed it more and figured a way to reduce it $20 a month based on my coverage and all. Super helpful!"
"Brooke, thank you for taking the time to leave us a review! I'm glad Eli was able to assist you in finding a way to adjust your coverage and save some money. We always aim to provide helpful solutions. We're always happy to help if anything comes up."
jacobgray941
August 21, 2026
"Great office! Love their service and willingness to help. Would recommend them to anyone"
"Jacob, thank you for taking the time to leave us a review! I'm happy to hear that you love our service and find our team helpful. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
Cathy Fuller
August 20, 2026
"Katherine is the best! She & her team are professional, courteous and very knowledgeable! I’m so glad I called her office for a quote…you will be glad too!"
"Cathy, thank you for taking the time to leave us a review! I'm happy to hear that you found our team professional and knowledgeable. We're glad you reached out for a quote and appreciate your recommendation. Let us know if we can help with anything else!"
Deborah Miller
August 3, 2026
"Katherine is super nice. She’ll help you out in anyway she can. Looking forward to having her as my insurance agent."
"Deborah, thank you for taking the time to leave us a review! I'm glad to know that I have been so helpful. We're excited to have you with us and are here to assist you whenever you need. Feel free to reach out if you need anything else!"
Stacey Harmon
July 31, 2026
"Katherine and her team are very knowledgeable about insurance products and services. They make a point to put their customers needs first."
"Thank you, Stacey! I'm happy to hear that our team has been able to provide you with the knowledgeable service you deserve. We always aim to prioritize our customers' needs. We're always happy to help if anything comes up."
Austin Douglas
July 22, 2026
"My overall experience with Val was phenomenal. All of my questions were answered and verified in a spectacular manner. Plus I received all the assistance I required when first starting and more. I highly recommend State Farm for anyone browsing their options; you won't be disappointed."
"Austin, I'm so happy to hear that Val provided you with such a phenomenal experience and answered all your questions. We appreciate your recommendation and are glad to have been able to assist you. Feel free to reach out if you need anything else!"
Nkoyo Ndem
July 20, 2026
"Very helpful and patient professional and friendly great customer service 👍"
"Nkoyo, thank you for taking the time to leave us a review! I'm happy to hear that you found our service helpful and friendly. We always aim to provide the best experience possible. Feel free to reach out if you need anything else!"
Andrew Mitcham
July 16, 2026
"Val did an amazing job explaining everything to me. I recommend State Farm Insurance to everyone. Val is a State Farm Insurance rep from Georgia."
"Thank you, Andrew! I'm glad to hear that Val was able to explain everything so well. We appreciate your recommendation and are happy to have you with us. Don't hesitate to reach out if you need anything!"
Jianyu Ma
July 2, 2026
"Great service! Val was friendly, knowledgeable, and always responded quickly to my questions. She made the whole insurance process smooth and stress-free."
"Hi Jianyu, thank you so much! Val is truly amazing and we love to hear you had a good experince. We appreciate your feedback and are glad to have you with us!"
Mark Schmit
June 23, 2026
"Professional, helpful and responsive!"
"Mark, thank you for taking the time to leave us a review! I'm happy to hear that you found our team professional, helpful, and responsive. We strive to provide the best service possible. Let us know if we can help with anything else!"
Farrah Haidar
June 20, 2026
"Val is amazing. She follows up, is knowledgeable and gives it to you straight. Loved dealing with her."
"Farrah, thank you for taking the time to leave us a review! I'm happy to hear that Val provided you with such great service and clear communication. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
Tiffany Mitchell
June 18, 2026
"Car"
"Tiffany, thank you for leaving us 5 stars! I'm glad to know you're happy with our car insurance services. Let us know if we can help with anything else!"
Kirk Alexander
June 12, 2026
"Syline was a great help. Very friendly and easy to communicate with. She saved me money on both my car and home."
"Kirk, thank you for taking the time to leave us a review! I'm glad to hear that Syline was able to assist you with your car and home insurance needs. It's wonderful to know she made the process friendly and straightforward while helping you save money. We're always happy to help if anything comes up."
Hector Garces
May 22, 2026
"Sylina provided exceptional support in helping me find the optimal coverage and best pricing for my home insurance. Throughout the entire process, she was incredibly patient, professional, and kind. I highly recommend her services."
"Thank you, Héctor! I'm happy to hear that Sylina was able to assist you with finding the right coverage and pricing for your insurance. We strive to provide patient and professional service, and it's great to know Sylina delivered on that. We appreciate your recommendation! Let us know if we can help with anything else!"
Michael Katzin
May 17, 2026
"Sylina Brown provided great service and detailed out my coverages in an organized and understandable way."
"Thank you, Michael! I'm happy to hear that Sylina provided you with excellent service and made your coverages clear and organized. Our team is dedicated to ensuring a smooth and informative experience for our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"
Wade Flippo
May 8, 2026
"Sylina was very easy to deal with. She was very professional and polite. She went up and beyond to get us good coverage for a good price. 10/10 would recommend"
"Thank you, Wade! I'm happy to hear that Sylina provided you with such professional and courteous service. It's great to know she was able to find you excellent coverage at a good price. We appreciate your recommendation and are here if you need anything else!"