State Farm® Insurance Agent Katherine Ball
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Miller Robinson
April 22, 2026
5
out of
5
rating by Miller Robinson
"Easy to work with and fast service."
Joshua Criss
April 12, 2026
5
out of
5
rating by Joshua Criss
"Katherine has been incredible to work with. She’s helped me navigate health insurance, life insurance, and broader financial planning—including 529 plans and retirement strategy. What really sets her apart is how she brings everything together. Instead of treating each piece separately, she looks at the full picture and helps build a plan that actually makes sense long-term. It’s been extremely valuable having someone who can serve as a true one-stop resource across insurance and financial needs. Highly recommend Katherine if you’re looking for someone knowledgeable, responsive, and genuinely focused on helping you plan for the future."
We responded:
"Thank you, Joshua, for your fantastic feedback! I'm glad to know that I've been able to assist you with your insurance and financial planning in a way that brings everything together. It's rewarding to hear that my comprehensive approach has been valuable for you. If you have any more questions or need assistance, don't hesitate to reach out. Thanks for recommending me!"
Lesly Vargas
April 3, 2026
5
out of
5
rating by Lesly Vargas
"Val Ponce was very helpful throughout the whole process! I appreciate their assistance with getting insurance with State Farm. Thank you, Val."
We responded:
"Thank you, Lesly! I'm happy to hear that Val was able to assist you effectively throughout the process. We appreciate your trust in us for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
Victoria Tyo
April 3, 2026
5
out of
5
rating by Victoria Tyo
"Eli was so helpful!! I left a voicemail with the office and she called back in under 10 minutes and solved my issue, very impressed"
We responded:
"Thank you for your review, Victoria! I'm happy to hear that Eli was able to assist you so quickly and effectively. Our team is dedicated to providing prompt and efficient service. If you need anything else, feel free to reach out!"
Michael S
April 1, 2026
5
out of
5
rating by Michael S
"Fantastic service! They made the process easy and understandable I highly recommend. I spoke with Sylina and she made me feel comfortable with every choice I made during the entire process."
We responded:
"Thank you, Michael! I'm happy to hear that you had a great experience with our service. Sylina is indeed wonderful, and I'm glad she made you feel comfortable throughout the process. We appreciate your recommendation! If you ever need anything else, feel free to reach out."
Vandana Anand
March 31, 2026
5
out of
5
rating by Vandana Anand
"Eli helped me get a great deal on my insurance. They’re super helpful and informative and made my experience super easy and smooth. Would highly recommend!"
We responded:
"Thank you, Vandana! I'm happy Eli was able to assist you in finding a great deal and making the process smooth. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Becca Dodd
March 6, 2026
5
out of
5
rating by Becca Dodd
"I cannot recommend Sylina Brown at State Farm enough! I was skeptical about switching my auto insurance, but she made the process incredibly seamless. Most importantly, she managed to save me $120 a month while maintaining great coverage. That is over $1,400 a year back in my pocket! If you want someone who is honest, fast, and actually cares about finding you the best deal, give her a call. Best insurance experience I’ve ever had!"
We responded:
"Thank you, Becca! I'm so happy to hear about your positive experience with Sylina. It's wonderful that she was able to make the transition smooth and save you money while maintaining excellent coverage. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
Peggy Tate Scissom
February 25, 2026
5
out of
5
rating by Peggy Tate Scissom
"Excellent customer service from Sylina Brown. Very knowledgeable about what we needed and had all the information ready. I have recommended her to my family and from friends."
We responded:
"Thank you, Peggy! I'm happy to hear about your positive experience with Sylina. Her dedication to providing excellent service and being well-prepared is truly appreciated. Your recommendations mean a lot to us. If you or your family and friends need anything else, feel free to reach out!"
Dave Horn
February 20, 2026
5
out of
5
rating by Dave Horn
"Eli saved me a lot of money. She was very helpful in explaining the policy to me."
We responded:
"Thank you, Dave! I'm happy to hear that Eli was able to assist you and help you save money. Our team is dedicated to providing clear and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Ketan Patel
February 19, 2026
5
out of
5
rating by Ketan Patel
"Sylina helped me lower my auto insurance by adding all possible discount. Thank you Sylina. I’m happy with auto quote you provided."
We responded:
"Ketan, thank you for sharing your experience! I'm happy Sylina was able to assist you with discounts and provide a satisfying auto quote. We’re here to help!"
Wade Alexander
February 17, 2026
5
out of
5
rating by Wade Alexander
"Eli Horn was very good and very easy to work with. Highly recommend her for your insurance needs"
We responded:
"Thank you, Wade! I'm happy to hear that Eli made your experience a positive one. We appreciate your recommendation and are always here to help with any insurance needs you may have. Let us know if there's anything else we can assist you with!"
Akp Mentors
February 3, 2026
5
out of
5
rating by Akp Mentors
"She met all my needs, better than any other insurance company. She was very patient and understanding. I highly recommend Sylina."
We responded:
"Thank you! I'm happy to hear that Sylina was able to meet your needs with patience and understanding. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Trinity Nguyen
January 23, 2026
5
out of
5
rating by Trinity Nguyen
"Excellent service from the start! The team is knowledgeable, responsive, and genuinely committed to helping clients find the best coverage for their needs. Every interaction has been smooth and professional. Katherine is an agent that truly puts people first."
We responded:
"Thank you for your review, Trinity! I'm happy to know you had such a positive experience with our team. We strive to provide knowledgeable and responsive service, and it's wonderful to hear that you felt supported in finding the best coverage. If you ever need anything else, feel free to reach out!"
Veronica Mercer
December 30, 2025
5
out of
5
rating by Veronica Mercer
"Ms. Sylina is the best she give me the right quote for my auto that I can afford. Will be adding life insurance soon. Excellent State Farm Agent."
We responded:
"Thank you for your review, Veronica! I'm delighted to hear that Sylina provided you with an affordable quote. We're excited to assist you with your insurance needs soon. Let us know if there's anything else we can do for you!"
Kat C
December 30, 2025
5
out of
5
rating by Kat C
"I had a great experience with Eli! I had all my questions answered promptly and Eli made the process of changing my insurance super easy."
We responded:
"Thank you, Kat! I'm happy to hear that Eli was able to assist you effectively and make the insurance change process smooth. We appreciate your feedback and are always here to help with any other questions or needs. Let us know if there's anything else we can do for you!"
Admin Nonprofit Connection
December 9, 2025
5
out of
5
rating by Admin Nonprofit Connection
"They are my new State Farm agent. I’ve been with State Farm for a couple of decades. Glad to say that, as my new agent, they are extremely competent, efficient, professional, and extremely courteous. Most importantly, the quality of service of products speaks volumes."
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that you're satisfied with the service and professionalism you've experienced with us. We're committed to maintaining the high standards you expect. If you ever need anything, feel free to reach out!"
Debbie P
November 30, 2025
5
out of
5
rating by Debbie P
"Eli was very helpful and courteous with my quotes for home and auto. I really enjoyed the experience and glad I made the switch."
We responded:
"Thank you, Debbie! I'm happy to hear that Eli was helpful and courteous with your insurance quotes. It's wonderful that you enjoyed the experience and decided to make the switch. If you need anything else, feel free to reach out!"
Jackie Mason
November 25, 2025
5
out of
5
rating by Jackie Mason
"Eli was professional, knowledgeable and genuinely nice person. She answered all my questions & provided great service! Great job!"
We responded:
"Thank you, Jackie! I'm happy to hear that Eli provided you with such excellent service. Our team is dedicated to making sure all your questions are answered with care and professionalism. If there's anything else we can assist you with, feel free to reach out!"
Isabel Calero
November 18, 2025
5
out of
5
rating by Isabel Calero
"I’ve had the opportunity to get to know Kathy and she carries herself with integrity, professionalism, and a genuine passion for helping her community. Anyone looking for an insurance agent who puts clients first would be in great hands with Kathy."
We responded:
"Thank you, Isabel, for your wonderful feedback! I'm so happy to hear about your positive experience with our office. Her dedication to serving the community and prioritizing customers is truly commendable. If you ever need anything else, feel free to reach out!"
Lucas Scarberry
November 18, 2025
5
out of
5
rating by Lucas Scarberry
"Kathrine does an amazing job educating her current and potential customers. She is able to tailor policies to each specific customer on what their goals are and what’s most important to them. I highly recommend having her as your agent because she really is “like a good neighbor”!"
We responded:
"Thank you for your wonderful feedback, Lucas! I'm happy to know that you appreciate the personalized approach we take in tailoring policies to fit individual needs. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
jeffrey walters
November 12, 2025
5
out of
5
rating by jeffrey walters
"Eli is awesome, very pleasant and patient on the phone. Provided me the in formation I needed"
We responded:
"Hey Jeffrey! We’re glad to hear Eli made your experience pleasant and took the time to provide the information you needed. We appreciate you sharing this kind feedback!"
Betsy Dye
November 10, 2025
5
out of
5
rating by Betsy Dye
"Eli @ Katherine Ball Statefarm. Eli was very helpful and nice. She answered all my questions and was efficient w/ her questions for me. Great addition to your team! Anne Dye"
We responded:
"Thank you, Anne! I'm happy to hear that Eli was helpful and efficient in assisting you. We appreciate your kind words about her being a great addition to our team. If you have any more questions or need assistance, feel free to reach out!"
Will Foree
November 4, 2025
5
out of
5
rating by Will Foree
"Eli was Awesome! Super helpful"
We responded:
"Thank you, Will! I'm glad to hear Eli was able to assist you so effectively. We appreciate your feedback and are always here to help with any insurance needs you might have. Let us know if there's anything else we can do for you!"
Ren Travis Rauschenberger
October 1, 2025
5
out of
5
rating by Ren Travis Rauschenberger
"Katherine is a pleasure to work with and I highly recommend her to anyone who is looking for a knowledgeable and friendly insurance agent and risk advisor. She will really go the extra mile to make sure you're satisfied, and State Farm offers a ton of different products so it's easy to have auto, home, and life insurance AND a retirement account all in one place with Katherine's office."
We responded:
"Ren, thank you so much for the 5-star review! It is a privilege to serve you and your family! -Katherine"
Aaron Warren
September 25, 2025
5
out of
5
rating by Aaron Warren
"Katherine is a pleasure to work with! Highly recommend"
We responded:
"Aaron, thank you so much for the kind words. We enjoy working with you as well!"